Money back guarantee!
In the unlikely event that you are dissatisfied with the ordered product, you can always return the material after consultation, provided it is in the original packaging and within 14 days of receipt.
When returning an order, it is important that you prepare the product for shipping correctly.
- Place the product neatly back in the original product packaging, as you received the product.
- Then you pack the complete product including product packaging in a shipping box, stretch film.
- Always add a cover letter or a copy of the packing slip / copy of the invoice, so that it is clear who the sender is.
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Of course, a return must meet a number of conditions:
- Registration of your return request within 14 days after receipt of your order.
- The product must be in the original and undamaged packaging.
- Do not write or stick on the product packaging.
- The product must be undamaged.
- Cover letter or sender listed.
- The return must be properly packed in a shipping box, as you received the product.
If it appears that your return meets the conditions, your purchase amount including any shipping costs will be refunded / credited within a maximum of 14 days.